A Natural Extension of Your Agency
InSite Support Services, Inc. was founded in 1999 by experienced call center professionals with the goal to affordably deliver to small and mid-market companies the same sophisticated call center services enjoyed by big companies for years. From the beginning, we focused primarily on two diverse industries by delivering technical support and account services to internet service providers and call center and back office support to agencies, brokers and companies in the Property and Casualty insurance industry.
As the service offerings became more diverse, the decision was made to establish Insure Response, LLC in 2014 which focuses solely on insurance industry related support. Today, with two U.S. based call centers located in South Carolina and Missouri, InSite and Insure Response remain dedicated to continuously develop the premier customer service operation to profitably attract and retain partners by investing in the training and technical resources to ensure employee pride and client satisfaction.